Privacy Policy
Introduction
This document describes the Practical Applications policy regarding personal information, site security, communication, and site usage of paih2o.com and all other sites operated by Practical Applications. Use of the website signifies your agreement to the terms and conditions of use set forth in this document. If you do not agree to these terms, you may not access or otherwise use this website.
Collection of Personal Information
Practical Applications respects your privacy. On occasion, we ask for personal data collected directly from you on this website, which may include first and last name, address, email address, and phone number. This may be collected through a submission form, during registration, while making a reservation, or when contacting us with questions. The information is used to fulfill requests such as sending brochures by mail, to use special features of the site, or to contact you regarding your request. We implement industry-standard security measures, including data encryption and access controls, to prevent unauthorized access to or sharing of user data. Your privacy is important to us. We are committed to ensuring that your personal data is protected and not shared with third parties for marketing purposes under any circumstances.
Your data will not be transferred to external organizations, except as required by law. We have implemented specific measures to prevent unauthorized sharing of your data.
No mobile information will be shared with third parties/affiliates. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By voluntarily providing personal information, you are consenting to the collection and use of your personal information in accordance with the terms of this Privacy Policy.
You may choose not to use any service that requires the use of your personal information in a manner not described in this Privacy Policy. Your use of paih2o.com, or any other Practical Applications online services will be considered as your consent to the use of your personal information in the way described.
As a matter of policy, your email address and phone number will not be sold, rented, or shared with any other business or organization. Users who opt to receive communications from us may, from time to time, receive updates about new website features, services, and other information related to Practical Applications. To unsubscribe, click the unsubscribe link.
If you provide your phone number, you agree to receive SMS from Practical Applications regarding your contact submission. You may opt-out of receiving SMS messages at any time by replying “STOP.” Message and data rates may apply. We do not share your phone number or SMS opt-in consent with third parties.
Information Collected from Your Device
Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. These technologies enhance your user experience and enable certain features. Email campaigns may also use tracking technologies to collect information such as your IP address, browser type and version, and email engagement statistics.
Information Collected from Our Partners
We may collect personal information about you from our third-party partners and combine it with other information that we collect. This may include, for example, your demographic information and geographic location.
Security of Personal Information
We exercise reasonable care to protect your non-public personal information. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. Once received, we maintain physical, electronic, and procedural safeguards to protect your data.
We may disclose personal information in special cases when we have a good faith belief that such action is necessary to: (a) comply with legal requirements or processes; (b) protect and defend our rights; or (c) act to protect the interests of our users or others. We may also provide aggregate, non-personal statistics about site traffic, but this will not include any personal information.
Third-Party Links
paih2o.com may contain links to other sites, including those of our business partners. While we try to link only to sites that share our standards and respect for privacy, we are not responsible for the privacy practices employed by other sites. Use of such links is at your own risk.
Modification of Terms and Conditions
Practical Applications reserves the right to change, modify, add, or remove any portion of this policy at any time. Changes will be posted on the website. We may also modify or discontinue website features, services, or access without notice or liability.
Contact Information
If you have questions about our privacy policy, please contact us at info@paih2o.com.
PAIh2o.com (“Site”) is owned and operated by Practical Applications, Inc. (“PAI”). Your privacy is important to us. This Privacy Policy describes the information practices for the Site, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared. This statement also applies to your other interactions with the Site, such as when you complete a satisfaction survey or provide information to the Site.
What Information We Collect: This Privacy Policy applies to all information collected by or submitted to the Site, including personal information. “Personal information” is data that reasonably can be used to identify or describe an individual. You do not need to provide us personal information to simply browse the Site.
The Site may collect Personal Information when:
•you request information;
•you make purchases of PAI products or services;
•you request support for PAI products or services;
•you create a user account (login user name and password) on a PAI site;
•you request information or materials;
•you participate in satisfaction surveys; and
•you submit questions or comments to us.
The types of Personal Information collected may include (but are not limited to):
•your first and last name;
•your billing, or other physical address (including street name, name of a city or town, state, postal code);
•your e-mail address;
•your telephone number; and
•any other identifier that permits the Site or PAI to make mail, telephone or online contact with you or process a request initiated by you.
PAI may also collect Personal Information from individuals (with their consent) at conferences, conventions, trade shows and exhibitions.
Use of Your Personal Information: The Site collects and uses your Personal Information to operate and improve the Site or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the Site or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving the information provided; and displaying content and advertising that are customized to your interests and preferences. We also use your Personal Information to communicate with you. We may send certain communications such as welcome letters, information updates and newsletters. We may also contact you to inform you of other products or services available through the Site and PAI.
Sharing of Your Personal Information: PAI will not sell, rent or lease your Personal Information to others. Except as described in this statement, we will not disclose your Personal Information to third parties for their own marketing purposes unless you have provided consent.
Some Site content may be co-branded and offered in conjunction with another company. If you register to receive such content, PAI, its affiliates and the other company may receive information collected as part of the co-branded content.
In some cases, the Site uses contractors to collect, use, analyze and otherwise process information on its behalf. It is the Site’s practice to require such suppliers to handle information in a manner consistent with the Site’s policies. The Site may also allow carefully selected Site partners to participate in limited marketing campaigns solely to promote the Site’s services to you.
If you request something from the Site (for example, some content, a callback, or quote), we will use the information you provide to fulfill your request. As part of a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting
websites or processing transactions. Those companies will be permitted to obtain only the Personal Information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your Personal Information if we believe such action is necessary to: (a) comply with the law or legal process served on the Site; (b) protect and defend the rights or property of the Site (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Site services or members of the public.
Your Choices: If you do not wish to continue receiving certain marketing materials (e.g., email messages) that we have provided, you can opt-out of receiving these materials by following the unsubscribe instructions provided in the materials. This option does not apply to communications primarily for the purpose of administering requests for information or a quote or other administrative and transactional notices.
How to Update Your Information: If your email address changes, you may manage your subscription by unsubscribing to our newsletter and re-subscribing with your new email address. If your preferred telephone number or postal address changes, you may re-submit your request for a call-back or printed material mailing.
Safeguarding Your Personal Information: We recognize industry standards and employ security safeguards to protect information from unauthorized access and misuse. We use the most accurate and current information you provide in order to process your request.
Enforcement: The Site regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this statement or the Site’s treatment of Personal Information by contacting us at the link or address indicated below.
Cookies and Browser Information: The Site uses cookies for a variety of purposes. A “cookie” is a name for tokens of information that our web site may provide to your browser while you are at those sites. We use cookies to better understand web site usage in the aggregate so that we know what areas of the Site users prefer. If you simply want to browse, you do not have to accept cookies from the Site. Most browsers are defaulted to accept and maintain cookies. These cookies are not tied to your personally identifiable information.
Third party vendors, including Google, may use cookies to serve ads to you while you are using the Site based on your prior visits. You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.
With or without cookies, the Site keeps track of usage data, such as the source address from which a page request originates (i.e., your IP address, domain name), date and time of the page request, the referring web site (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand web site usage in the aggregate so that we know what areas of our web site users prefer (e.g., based on the number of visits to those areas). This information is stored in log files and is used for aggregated and statistical reporting. It is not attributed to you as an individual.
Links to Other Sites: The Site may provide links to third-party web sites, such as those of our business partners and online advertisers. You should review their privacy policies to learn more about what, why, and how they collect and use personally identifiable information.
For Questions or Concerns: If you have questions or concerns regarding this policy, you should contact us at Practical Applications, Inc., 8 Adele Road, Woburn, MA 01801.
Changes to this Privacy Policy: We reserve the right to change this policy from time to time. If we do make changes, the revised Privacy Policy will be posted on this site.
NOTICE TO CHILDREN UNDER THE AGE OF 18 AND THEIR PARENTS OR LEGAL GUARDIANS: THE SITE US INTENDED FOR ADULTS. WE DO NOT KNOWINGLY OR INTENTIONALLY COLLECT PERSONAL INFORMATION FROM ANYONE UNDER THE AGE OF 18. IF YOU ARE UNDER THE AGE OF 18, PLEASE DO NOT PROVIDE ANY PERSONAL INFORMATION
TO THE SITE. IF YOU KNOW OF ANYONE UNDER THE AGE OF 18 WHO HAS PROVIDED US WITH INFORMATION, PLEASE CONTACT US IMMEDIATELY AND WE WILL REMOVE THE INFORMATION.
This Privacy Policy was last amended on May 1, 2020.



